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Channel: Satch Tracker

Re: DVR Recordings fragmented into multiple recordings for 1 show

 wrote:I have the same issue, but it only happens with MeTV recordings. Very strange. Also, if I delete the four segments, they come back in a few mins. My recommendations,Watch a show on ME TV "Live"...

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Re: DVR Recordings fragmented into multiple recordings for 1 show

 wrote:  I  am sorry. There is no estimated date listed for this to be  resolved listed. Julia  So that we can follow along with this, Is this support ticket only for the break up of shows on METV...

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Re: Favorites

 wrote:Can you provide some more information?  Sounds like you are referring to the Spectrum TV App, are you using it on a mobile device, Samsung TV or Roku?Yes, More info is needed.  If OP is...

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Re: Phillips RC122 Remote Control

 wrote:I need to know where the Input Source button is on this remote control so that I can change my TV back to HDMI. There is nothing on this remote that says Source or input. I do have a...

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Re: Phillips RC122 Remote Control

 wrote:My question has nothing to do with the Mute/TV.I just need to know where the Input/Source button is so I can go back to  HDMI instead of being on Ch 03. Thanks, RizzoThis should help! The Video...

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Re: Phillips RC122 Remote Control

Got this from one of my tech guys: The RC122 is one of the most TV unfriendly remotes out there from personal experience. If possible see if you could get a UR5U-8780 as that has much more...

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HBO Max Launches Today! (Free With HBO) On Spectrum

Guys,Today, HBO Max launches! This is a new streaming service, and to get it for free on Spectrum, you just need to subscribe to HBO. The thing is this is NOT just another HBO sub channel. Deals have...

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Re: HBO Max Launches Today! (Free With HBO) On Spectrum

Guys, I was asked if Spectrum is providing any one year promotions for people who don't have HBO and just want HBO Max for less than $14.99.  This opens up three potential options: 1.) You can call...

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Re: HBO Max Launches Today! (Free With HBO) On Spectrum

Guys, I heard that if you have HBO Now/HBO GO, that HBO Max is going to be offered through an automatic update on your mobile device.  (Everything on HBO Now/HBO GO is already on HBO Max) HBO Max has...

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Re: new router and modem now no service

Hello, What is the make and model of this modem/router? And in what city, state, zip, are you located?  Our community could check to see if there are noted issues with this combo unit. First, call...

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Re: Fragmemtation

 wrote:For the past month, I have had a problem of fragmemted recordings from MeTV. It splits the recording into fragments, and they are not viewable. They also can not be deleted. I called Spectrum...

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Re: HBO Max Launches Today! (Free With HBO) On Spectrum

 wrote: wrote:I have 2 Samsung SMART TV's, both of which get Amazon Prime and Netflix via their respective Apps, ( and have a huge list of other Apps available) - and are new enough to get more than I...

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Re: We are sorry to interrupt you but...

 wrote:We're sorry, we're unable to play this title on your device. Please try the following steps to troubleshoot:Install the latest version of Chrome, Edge, Firefox or Safari.Update your device's...

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Re: Deleted recordings undelete themselves

 wrote:Hi Julia! First, it is the Spectrum Guide (not SARA et al). Second, I have only been turning the power on and off, not disconnecting the power cord. Third, as I mentioned in my original post,...

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Re: At my wits end with watch.spectrum.net

I think it could be a computer memory issue, My Toshiba laptop is almost six years old, a $300 budget thing. And it can do basic writing, browsing, and YouTube videos. Any kind of HD streaming on...

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Re: Deleted recordings undelete themselves

 wrote:Hi Satch! I'm also answering Julia's latest questions in a direct reply to her message. But to answer your questions:Am attaching photos below. I also took a pic of the settings for the HBO...

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Re: Deleted recordings undelete themselves

 wrote:Hi Satch! Don't know why you saw only triangles; I see the actual photos on my post. Oh well, it's sort of academic anyway... Don't know if you saw my reply to Julia's post but the reset didn't...

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Re: DVR Series recording *sometimes* doesn't record when show name changes

 wrote:Recieved a new cable box, 8742HDC. Trying to record the series Jeopardy! I select the series to record, but the box will sometimes not automatically schedule episodes when the show name changes,...

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Can't See Other Poster's Graphic Images (They Show as Triangles)

Hey Guys, A bug has developed on the forum where although I can see my own images that I post in topics, I can not see other people's images that they have created in posts. They show up as triangles....

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Re: HBO Max Launches Today! (Free With HBO) On Spectrum

Two things that I would add to HBO Max:1.) Option to select screen resolution for downsizing-Helpful for computers or mobile systems that are old and don't have the RAM for the HD output to provide a...

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Re: Cannot delete series from Humax 210 DVR

 wrote:How do I delete shows that are no longer being aired (such as Baskets and Life in Pieces) from my Series to record?Hello, With World Box and Spectrum Guide there is a bug where the system is not...

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Re: More Problems with very old Adelphia email

Greetings, To add to this discussion, the Adelphia/Road Runner email system is too old and has not been updated in YEARS. Spectrum has done some slight email modifications. But many of us strongly...

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Re: Spectrum 210a box & resolution

 wrote:I am new to Spectrum and just had the TV and box installed today.I cannot set the resolution on the new Spectrum box. I can get into it through the settings, but it will not allow me to check...

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Re: Spectrum 210a box & resolution

 wrote:Thanks for the reply.  I think you are right about the native resolution broadcast update as even with the new replacement box that I picked up today...I still cannot select the resolution. (the...

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Re: Not subscribed to channel: click to upgrade

 wrote:I have one of the Spectrum 210 boxes and am new to the Spectrum TV. (1 day)Every now and then a channel in which I am paying for has a display that reads something like: you are not subscribed...

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Re: Not subscribed to channel: click to upgrade

 wrote:  If you are in Southern California you may be part of the area where we are working on this. If you continue to have problems please contact us directly via our Social Media Customer Service...

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Re: email filter

 wrote:Is there a filter available on Spectrum webmail?  I keep getting spam from different companies that have the same subject line, but are from several companies.  So far I've asked to be removed...

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Re: Guide /box unresponsive

 wrote:I changed the batteries. All connections are tight. I called support and they were able to access the box and change channels on the guide remotely, but it was slow.Hey, Sounds like you need to...

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Re: Guide /box unresponsive

 wrote:Picked up new remotes. I now have the old remote with on/off and a row of four blue buttons. I was also given a replacement newer remote (the one with TV, input, and all at the top).I took the...

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Re: Spectrum 210 : how do you delete series

Hello, Found this here:How to Cancel a Series RecordingTo stop automatically recording episodes of a TV series:Press the DVR button on your remote control and select Scheduled.Highlight an upcoming...

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Re: Guide /box unresponsive

 wrote:Replacing the box is always the path of least resistance for a rep to take and is (usually) not the correct course of action to fix the underlying cause. You need an actual tech out to your home...

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Re: Guide /box unresponsive

 wrote:Latest developments:The guide is now working as it should with no delay. No idea what changed, but I did get an automated call about a "recently resolved service issue."On Demand content works...

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Re: Alarm warnings on premium channels, i.e, CNN, etc., when they are not on...

 wrote: wrote:I hate the alarm warning, weather, flood warnings, etc. on premium channels, i.e. CNN, etc.  I cannot watch those channels because the warnings scare my dog.  It is very annoying, why...

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Re: DVR still not completely deleting shows

 wrote:Spectrum has several different models of DVR including the '210 world box', and more than one programming guide directory service provider that the DVRs use for scheduling.  Each has its own...

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Caller ID on TV Now Being Rolled Out to Spectrum Guide Boxes

Guys, Just got a report that Caller ID on TV (Offered for all Spectrum Subs with CATV/Spectrum Voice (Landline) services) is being rolled out to  the New Spectrum Guide boxes in former TWC markets, Satch

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Re: DVR still not completely deleting shows

 wrote:Hi Satch!You may recall that 3 weeks ago, I answered your questions above with the following:Technicolor 210 boxSpectrum GuideLa Quinta Ca 92253Happens ONLY on PBSSoCal shows (my channel 8),...

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Re: DVR box that supports Caller ID on TV and proper DVR Series recording

 wrote:Thanks to Satch's feedback at https://forums.timewarnercable.com/t5/TV-Equipment/DVR-Series-recording-sometimes-doesn-t-record-when-show-name/m-p/167258/highlight/true#M14721 I learned that some...

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Re: Caller ID on TV Now Being Rolled Out to Spectrum Guide Boxes

 wrote:That's good news! Do you have an ETA or know if this would include the Spectrum 200 box?Yes,When your area releases the update, all World Boxes will get Caller ID on TV as long as the customer...

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Re: DVR box that supports Caller ID on TV and proper DVR Series recording

 wrote:Thank you. I hope Caller ID gets here quickly - it seems odd Spectrum would release boxes with the function in the on screen menu but not working. I'm helping my Mom with these problems and...

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Re: Switching from Navigator to Spectrum Guide

 wrote:Hey everone,                 Does anyone know when Spectrum will be letting you to switch from Navigator software to Spectrum Guide that comes on all cable boxes? Just wondering....

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Re: CISCO 8742HDC DVR 100-show limit

 wrote: ,  How long have you had the DVR?  Approximate time is ok.  Yes, This is a good question.  I know that the boxes have 1TB of storage, and space for approximately 100 hours of HD programs, but I...

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Re: Original channel disappears if I try to unselect duplicated ones in...

 wrote:I added a few channels to my Favorites in Spectrum app. When I went to look at my Favorites, there was at least one duplicate of each that were added automatically. If I try to remove any...

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Re: Original channel disappears if I try to unselect duplicated ones in...

 wrote: wrote:Is this Apple TV, Android, or Roku? Version number if known please? SatchHi, this was on iPhone XR/iOS (app version 8.12), but then again, it was also reflected on my Roku's latest...

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Re: How to Save a Recorded Episode - Error Code GDVR-1006

 wrote:Hi James.  Thank you for your reply.  I tried what you suggested and it didn't work.   I also have 2 shows that refuse to be deleted.  I delete them and then the next time I go to my DVR menu...

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Re: How to Save a Recorded Episode - Error Code GDVR-1006

 wrote:Hi SatchIn what city and state are you located?  Give zip code please.  Mods can check for known issues relating to this GDVR-1006 error code. Some questions about the code: 10314 - Staten...

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Re: How to Save a Recorded Episode - Error Code GDVR-1006

Hi , If you watch a movie and than delete it, is it correct that you don't get the error code GDVR-1006?Also, if you DO NOT RECORD a show as a series, but you only set to record 1 episode from the...

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Re: Remote Page up/down not working

 wrote:I just got a new remote control from Spectrum to replace my old one.  However, the page up/down keys are not working (they do not do anything when I bring up the cable guide).  The remote is the...

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Re: Remote Page up/down not working

 wrote:Thanks.  I called tech support and they helped me fix the problem.  It looks like the remote wasn't programmed correctly for the particular box, which seems odd since every other function of the...

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Re: Remote Page up/down not working

 wrote:Sure....1. On the remote, press the [CBL] button and the [OK/SEL] button simultaneously for 3 seconds, and the [CBL] button's LED will turn solid red.  2. Point the remote to the cable box and...

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Re: On demand online is different from On demand on TV

 wrote:Hi - I have a subscription to the "normal Channels".  When I go to On Demand on my PC, I have more options of movies to watch, for example FXM.  I do not have a subscription to that channel....

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