Hi,
Solve all your email problems by no longer using Spectrum email. Switch to a free web-based email provider such as Yahoo Mail, Gmail, or Outlook.com where it will be always be up to date,and accessible to you from any computer. See my comments in the thread below for details:
https://forums.timewarnercable.com/t5/Email/Ridiculous-security-for-email/m-p/148882
Satch