wrote: Swapped out old box for new. The new comes with the new guide. Guide works fine. When I select a channel, all I get is a banner on the screen: "Retrieving Channel Info". I've rebooted. Still unable to watch a current channel. I can demand something and it will play.
Hello,
Where are you located? (City, State, and zip?) What make and model box do you have? Are you sure that the channel is in your package? What is the channel? Can you provide a screenshot of what you are seeing when you select that channel?
Satch