wrote: I don't know why you guys can't figure out how to program your emergency broadcast stuff, but I have been receiving the same Amber Alert for "Ezra David Jones" for the past two hours.
It renders TV service inoperable. It's a constantly scrolling red bar at the top, and it mutes all sound across all channels, making my TV service useless. I have rebooted the box 5 times, but the same Amber Alert reappears after 5 minutes with the exact same issues: doesn't go away, constan red bar, mutes all sound on all channels, TV useless again. Lather, rinse, repeat.
SERIOUSLY?! For TWO HOURS and counting!![Smiley Mad]( "Smiley Mad")
How badly were you hit by Florence?
Maybe the storms could be affecting the behavior of the signal resulting in a stuck Amber Alert? Our mods generally don't work the board after 10pm into the night. But for faster service, you might want to go to Ask Spectrum on Twitter https://twitter.com/ask_spectrum
Get a Twitter account or log in to your existing account and follow the page. Tell them you have a Stuck Amber Alert in Garner, NC and give your zip code. A ticket may need to be opened here.
Satch