wrote: Upgraded to a cisco box a few days ago and am having the same problems. Also error messages on the info button, sometimes it works sometimes not.
South bay area of Southern California. I had called Tech Support, they opened up a ticket. Would it help to refer them to this thread if I need to call back?
Yes 13!
Definitely reference it because you have provided some important NEW information! The B-button search is not showing listings in Southern California either on a majority of channels. Your information tells us that this is not a state-wide problem, but may be a nationwide issue. List your box make and model as well. (What is your zip code?) The affected guide is the Navigator Guide with the ODN software were the B-button search does not return listing titles now up to 60% of the time even though they are in the system.
Too many channels are not showing up in B-button search to even begin to list them. Sports Teams are missing completely. B-button search is now almost completely useless.
Anyone in any state with this problem, please call in and report this. Now in my case, in Brookfield Wisconsin (53045), on my Cisco 9865, the missing B button search titles have been missing for about a month. Those who are participating in this thread, please list the following:
- City, State, and Zip
- Box make and model
- Any further examples of missing keyboard B-button search data or error messages.
Satch