wrote: Our cable box is connected directly via HDMI to our SAMSUNG TV.
We listen to live TV at a volume of 12-15.
When we listen to recordings of any channel made on the DVR we need to turn the volume up to 47-55 in order to hear.
How can we fix that?
Thanks,
Alan
Hi Alan,
Some questions:
1.) What is the make and model of your cable box?
2.) Are you running the New Spectrum Guide or ODN Navigator, or I-Guide?
3.) Is the low volume across all cable channels?
4.) Did this result happen with a swapped, box, where a different box was fine?
5.) Have you tried adjusting the SOUND settings, using your TV remote? (not cable remote.)
I don't know how to change the sound settings on the box runnung the new Spectrum Guide or I-Guide But if you are running the Navigator Guide, press Settings and go to Devices.
Scroll through the Audio and Volume options in the screen One is something called Volume Range (I think) (Set that to Fixed) There's another Volume Level setting in Audio Output with the optionals of Normal, Narrow, and Wide. You can use Normal and Narrow, but not Wide. Experimment with the Normal and Narrow settings audio settings. There's also an audio setting that you can switch from Mono to Stereo. Do that and save your changes.
I can't find a picture to illustrate the Audio Device settings in ODN-Navigator guide. But I did find a screen capture for the New Spectrum Guide on how to adust Audio Settings here: (See attatched photo.)
Let us know what happens!
Satch
PS. I always had the opposite effect. Box would have a great TV volume between 14-20 (HDMI cable.) but when playing a DVD movie I would have have to turn it 30-35 using the different video source.
