wrote:
Anyone else have this issue? This happens attempting to watch on demand both from the receiver and from the app. Going on for months and months. I’m updated on everything and I have restarted numerous times.
Sup?
Signal or line problem. You will need to set up a service call to check your signals and drop line. AVOID REBOOTING ANY BOXES, MODEMS, OR ROUTERS FOR AT LEAST 6 HOURS PRIOR TO YOUR TECH VISIT. Reboots set the signal error codes to zero, and the tech needs to see those codes. When On Demand goes down like that, it is almost always a signal or line issue and never a box issue.
Not sure, but I don't think On Demand , at least the paid versions can be played remotely. I could be wrong about this part of my response to you. For paid movies, the code from the box is needed to bill the movie to the customer's account.
But I am sure about the signal check being needed. That's the first order of business when On Demand goes down consistently.
Satch