wrote: wrote: I tried to locate the code for my TV using the link provided but was unsuccessful. A technician came to check it out but did not solve the issue. It still has to be turned on every morning even though POWER SAVE is turned off. If I push the SYSTEM button, it reboots the box every time. So frustrated - it wasn’t doing this until a week or so ago, and we haven’t made any changes on our end, same TV and remote.
Thanks for the update,
I have never in my 30+ years of working with cable had the SYSTEM BUTTON (On the remote.) reboot the box. All that does is power off everything programed by the remote with one press. Did the tech say or do anything consecutive at the visit? I would do the following:
1.) Get another tech out to check
2.) Get another box
3.) Check the System button with the tech there.
4.) Post back
What model box is this? Since you said, "It wasn't doing this until a week ago" I would swap the box. But do a tech swap so that he could see what is going on? Also, you are hooked up to an HD set with HDMI cable, correct? Although the TV shouldn't make any difference, how old is the TV? Anyone else have any suggestions?
Satch
Update:
1.) What is the make and model of this box?
2.) Is it running ODN-Navigator or the New Spectrum Guide?
Satch