wrote: wrote:
I have been getting some pixelation issues on a lot of channels and some don't appear so clear. Will the boxes you mentioned have better quality video? Thanks for always helping out! I truly appreciate it!That is not going to be a box issue. It is going to be a signal related issue espaiclly if your noticing this on multiple channels. You would need to contact support and have them schedule a truck roll for a tech to come out to fix signal related issues.
New boxes will not solve signal issues,
You will need a service call for a signal and drop line test. Your main tap should also be checked or any corrosion in the lines. Disconnect splitters, they can hurt signal strength. We would like at inside and outside wiring connections for this issue.
Most importantly, don't reboot any boxes, modems, or routers for at least six hours prior to your service call. This resets the error codes to zero, and the tech needs to see the error codes. Than, turn to the channel(s) that pixilate the most when the tech is there so that he can get an accurate signal reading.
Satch