wrote: We are experiencing problems consistantly using Netflix (channel 2000). Almost anything we play will play for a while correctly, but then mid-way through the video starts to buffer, and the audio cuts out. Eventually freezes totally. The box is hooked up to the cable. We have a 110 box upstairs also hooked to the in house cable, and it never experiences this. An Amazon fire stick hooked up to the same TV with the cable box (the 210) and using wifi is able to access Netflix just fine (using Spectrum internet service).
Don't know if this is related or not, but "on demand" through that cable box requires us to restart the box every time before it's functional. The 110 box doesn't. ALL other channels on the cable box function fine (including HBO).
Any ideas or suggextions are welcome!
Greetings,
The New Spectrum Guide/World Boxes can be sensitive to signal and line problems. Recommendation is to contact Spectrum for a signal and drop line test. Most importantly, do not reboot any boxes, modems, or, routers for at least six hours prior to your tech visit. This will reset the signal error codes and the tech needs to see them.
Tune to the Netflix channel when the tech is there so that he can get the most accurate signal reading. This is not a box issue.
Satch