wrote:
Thank you, James. My new next door neighbors who I recommended to use Spectrum, had their service installed a few days ago. I’m thinking that the installer might have done something to the line that has two of my four boxes. Either way, I have someone coming here tonight. Appreciate your assistance.
Some advice,
Don't reboot any equipment (boxes, modems, or routers.) for six hours prior to your service call. This resets the error codes that the tech reads with his signal meter back to zero. And the tech needs to see the errors when they are happening. Post back after your appointment.
Satch