wrote: Solved the above problem. One letter in my password was not capitalized when it should have been. The app could be clearer as it just wouldn't load the next page but didn't say "your password doesn't agree with our records" or something like that.
The app is a sort of a mess. It keeps saying it needs to install "wifi profile" but that has been installed. The phone pops a message up warning me it has been installed but the app insists on installing it over and over. How do I fix that?
The app invites me to get Spectrum Mobile but that is not yet available in Hawaii and I'm told probably not until the end of this year at the earliest. (The local office has to move first as there is no room in the current building that is not very old to include phones for sale). The app can't determine my connection speed, doesn't know what modem I have or what HD box I have, etc. Maybe that will clear up as earlier this evening I was getting a blank page when I tried to look at my current (and back) statements, but just now that page populated with a year's back statements.
How do I add my mobile phone number as the app is showing my landline number only?
Glad to see Spectrum-Oceanic customers on board! Wondering how your billing is changing?
Satch