nottickledpink wrote:It is a Scientific Atlanta Explorer 8240 HDC. Are there dvr models supplied by TWC that don't have this "mad dog" issue with On Demand?
Greetings,
The box is really old and slow, as you have probably found out a while ago. I think the Cisco boxes, which are a ton faster still have PIP. TWC staff, can this customer upgrade to a Cisco and still retain PIP? If that is the case, you will get more storage, a faster guide, and more modern features. PIP is important to you. I would contact TWC to see if you could get a Cisco box and if PIP is available on the Cisco.
For fast results, ask to check on PIP availability in the Cisco, and I would consider a box upgrade. PM your box situation and PIP question, requesting a Cisco box. Please send a PM with your name, phone number, and account #, and TWC will be able to check on PIP functionality in the Cisco. I would request a box upgrade to the Cisco. Contact TWC directly about this upgrade via PM by clicking on
This should help.
Satch