wrote: Hello,
I tried to watch a recorded program while it was still recording. The screen had a message saying that if I wanted to watch from the beginning, press the restart button. The picture of the restart button looked like a counter-clockwise arrow. No such button exists on this remote. At this point I must wait for the end of the film to watch from the beginning. Pressing the rewind button did not work as expected; I was thrown back into the previous program on the channel I was watching. At this point I'm about ready to ask for the previous box and remote that this one replaced.
Thanks for any help
Scott
Hi Scott,
What guide do you have from this list? https://www.spectrum.net/support/tv/which-guide-do-i-have-t?redirected=true Have you tried using the arrow buttons to move the highlighted prompt up or down when in the Record Options Menu? You should be able to use the arrow keys in the remote and then after highlighting "Restart" press the Select button in the middle of the arrows.
You can always go to a Spectrum Store and replace the remote. I recommend asking for the Clickr Backlite. It is really good! All the remotes work with all the boxes in the field.
Satch