wrote: ofcourse there not gonna update there boxes. streamings where it's at now. video service for many providers has been failing over the years. the biggest profit for spectrum is there home phone service since it's nothing more than voip voice over ip. and even then one can go on amazon and buy a voip box and get free service but in todays world who dont have a cell???
oh did you ever get that 6 tuner box?
Conventional TV video is not a profitable venture for any of these companies anymore. Any sub video loses are more than made up on Internet and Mobile Phone. I still like the TV options and have land-line service from Spectrum. but I am not a representative sample of most people,
If your box or other equipment is slow. or poor in responsiveness, set up a signal and drop line test service call. REMEMBER, NEWER BOXES WILL NEVER SOLVE BAD SIGNAL PROBLEMS. Users will need to avoid rebooting any boxes, modems, or routers for at least six hours before their signal and line check service call to avoid a reset of the signal error codes. If your signals are good, your tech will update your box, If you have never done a signal or drop line test service call, and you are having any problems with any Spectrum services, you should set up an appointment if you are having issues for say, more than a week, or it has become a day to day thing.
Not all the boxes are the greatest, but if yours is approaching ten years old, set up that signal and drop line test. Sometimes a new drop line or wiring will speed up the equipment, and sometimes the signals and lines will be fine, but the technology if its going on a decade old, consider updating.
Satch