wrote: The fast forward does not work. Hopefully it can be added?
Hi Mike,
Just out of curiosity, have you rebooted your box? Sometimes that gets things working again. If that doesn't fix this, or the problem comes back, you have some options:
I am assuming that you have the World Box with no clock and the new Spectrum Guide. The new World Box has the newer remote that comes with it. Here are your options:
1.) Take your remote to a Spectrum Store and swap it out for the older (and better) Clickr Backlite Remote Control.
2.) Google Search the model number of your Remote Control when you get home with the inquiry program your (Model Name) Remote control, to find and enter the code that will control the Volume and On/Off functions of your TV.
3.) DVR a show completely. Now play it back.
4.) Can you fast forward through the show using the right-arrow key on the OLD remote?
5.) If you can't, you will need to swap out your cable box for a box with a clock. I would call Spectrum and say that you need to swap out your box because the Fast-Forward control on your remote isn't working, and you tried a different model remote with the same results. Request a truck roll to avoid ANOTHER trip to a Spectrum Store. Tell the tech you need a box with a clock.
6.) Unfortunately, the clock boxes now only have two tuners instead of four tuners, but many customers like the older ODN Navigator Guide better and you will also have the better fast forward functionality. Have your tech record something, and test fast-forward with the remote on the swapped box to make sure that it works.
7.) You can go to Twitter's @Ask Spectrum Page and follow that account and request feedback about adding more fast-forward functionality to the new World Boxes and Spectrum Guide. But I would not hold my breathe waiting for that features. Features are often added based on popularity feedback and the ability to program them into the software. This could take months, years, or not at all to get this feature.
I would recommend a tech visit to check out your fast-forward not working . Please keep us posted!
Satch