wrote:
This has been happening for awhile now, but what's puzzling is that its specific for AMC. Mostly I watch The walking dead. Some weeks are worse then others, and its both if I watch it live or on demand. But the picture skips and audio cuts out in like a glitchy way. I'm having problems troubleshooting tho, I've reset my box. But it's not a box issue since its both TVs and only one channel. So that leaves Amc? Nothing came up on google searches and if there lead show was glitching nationwide I'm sure they would hear about it? So I'm not sure what to do? But its almost every week and some weeks are unwatchable which defeats the point of paying for it? Spectrum techs had no insight just to reset the cable again which doesn't work. Does anyone have the same problem? Or know anything to fix it. Any help would be appreciated. Thanks
Hello,
You have a signal, drop line, or wiring issue that no box swap will solve. You need to call Spectrum for a signal and drop line test done by a tech at your home. Do not reboot any boxes, modems, or routers for six hours prior to your test. Doing so will erase the error codes that the tech needs to pick up from his meter.
When the tech is there tune to AMC so he can take a signal reading. The drop-line, wiring inside and outside the home should be checked, and splitters removed. You may also want the tech to check any free On Demand Channel, as these can too be a main source of signal problems.
Satch