wrote: wrote:
I have 2 Samsung SMART TV's, both of which get Amazon Prime and Netflix via their respective Apps, ( and have a huge list of other Apps available) - and are new enough to get more than I will ever need. BUT: I have an HBO subscription, and I have the Apps set to automatically update, but the HBO MAX App has not shown up yet - Only HBO GO is in the 100 + list when I list the video Apps. Am I doing something incorrectly or has Samsung simply not added the App to its list ? How did you do it? TIA
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For HBO MAX on Samsung TV, the authentication is a two step verification process. You need to launch the app, then authenticate on a mobile device or laptop.
To get started, select source, then search and enter HBO MAX. You will get an alphanumeric code on the TV screen. Then go to https://www.hbomax.com/ and sign in. Select "sign in through TV", then follow the steps to authenticate. Enter the alphanumeric code from your TV when prompted and you should be set. Let us know if you have trouble logging in.
Also on HBO Max,
If you have an old crappy computer meaning low on RAM. (At least 8 GB of RAM is recommended,) you will very likely have problems with HBO Max, where the video will not play at all (Microsoft Edge) or will sputter (Firefox.) I know this because I have a crappy $300 4K RAM laptop that can do the basics like Internet browsing and You Tube videos. But no streaming. Laptop can't do Flash videos either from Spectrum TV.) (If someone streams like on You Tube, no problems.) In contrast, my desktop works flawlessly.
I contacted HBO Max's Customer Support Feedback on Twitter, (Offered 24x7 btw) asking them to provide a playback option that will downscale the resolution of the videos, so that older computers low on RAM, or cheap systems that don't have the graphics card hardware functionality to do the HD videos can still view them. They said they will pass this along to the development team. Here is a Twitter link to HBO Max Customer Care:
https://twitter.com/HBOMaxHelp
As it stands now, you will need a computer with 8GB RAM or higher supporting strong graphics card to watch, My desktop from 2015 has 8GB of RAM handles HBO Max like a dream. My 4GB RAM laptop can't do it. So you may want to check the RAM in your computer. if you are having problems, and maybe also ask HBO MAX help to provide a resolution downsizing option for the videos, so that older and cheaper PC's can handle the content.
Satch