wrote: I am new to Spectrum and just had the TV and box installed today.
I cannot set the resolution on the new Spectrum box. I can get into it through the settings, but it will not allow me to check the box for any of the 4 to 5 choices that are present. I want to check 1080i as I have a 4K set and 1080i should be the easy choice...but it will not allow me to to check any of the boxes and it the picture is somehow defaulted to 720p. (although the box for 720p and none of the other boxes are checked and cannot be checked. Anyone have a fix for this.? I am also having a hard time setting up the DVR with a series when not already in the guide. Setting up first run shows to record from the guide is easy..but shows I cannot find in the guide--I can't seem to set up even using the search. Thanks for the help.
Hello,
Very possible that a software update was pushed out where the boxes now come through with the native pass-through resolution supported by the channel. Others have noticed this as well on Spectrum World Boxes (No Clock.)
If a series or show is not already in the guide database, you won't find it. The guide needs at least one instance of a show to be in the system for it to find the show. Furthermore, old series that are no longer showing new or syndicated airings will not delete. This is a bug. Spectrum knows about this, but there is no ETA for a fix.
These elements might explain the problems with searching. If not, can you please post a screenshot of what you are trying to search for and the results of the search. Note that because the searches are cloud-based on all the new boxes, they may take from 12-24 hours to populate fully with guide data. This is because the guide data has to come down from the cloud servers, and synchronize with your box.
Satch