wrote: I have one of the Spectrum 210 boxes and am new to the Spectrum TV. (1 day)
Every now and then a channel in which I am paying for has a display that reads something like: you are not subscribed to this channel click upgrade to get the channel.
If I click up or down a channel and go back to that channel it works...but this is annoying.
It does not seem like it is certain channels, it is random.
Could this be a coaxial cable issue? The guide and menu work...although I can have similar problems which are random when clicking a show from the guide....it will read that I don't get the channel and to click upgrade. I follow my same procedure (up or down to the channel next to it) and it works. Sometimes I don't have any issues.
I ordered a good quality coaxial cable to replace the one going to the box now that I hope will solve the issue. Has anyone had this issue? How did you fix it?
Hello,
I would try the new cable first for about a week to ten days. If you don't have any more issues than, that fixed this.
If that doesn't work you may have a signal or line issue. Box swaps never solve bad signal or line issues. You will need a service call to check your drop line and wiring. Don't reboot any boxes, modems, or, routers for six hours prior to your service call. Rebooting of equipment will reset the signal error codes that the tech needs to see.
The World Boxes, (No clock boxes) are more sensitive to poor signals than the older, (and in some cases better) clock boxes. If you have not have a signal or drop line test. set that up if the new cable doesn't work.
Satch