wrote:
,
How long have you had the DVR? Approximate time is ok.
Yes,
This is a good question. I know that the boxes have 1TB of storage, and space for approximately 100 hours of HD programs, but I have not heard of a 100 show limit.
In addition to how long you have had the box, when was the last time you had your signals and drop line checked? Box swaps never solve bad signal levels. We recommend avoiding the reset of any boxes, modems, or routers for six hours prior to your service call to avoid a reset back to zero of signal error codes that the tech needs to see on the equipment. Consider setting up a signal and drop line test, following the above recommendation if the issue comes back before a swap of the box.
If your signals are checked by the tech and they are in the good strong range, would suspect an issue with the box. Even a full box would not display the conditions that you describe in your original posting. Typically, the ODN guide software on this box the default is to "Delete Space as Needed." Your box is just a little over half-full at 56^ capacity. Early indications in my view would view this as either a signal issue firstly, and a box issue secondly. But until your signals are checked out, we can't begin to isolate the problem. I would put a watch on the box for the next several weeks. If the issue comes back, you will need a tech dispatched to your home to check signal levels and your line drop.
DVR's can act up, remember they are NOT designed to be permanent storage devices. They are designed to hold your shows and series on a temporary basis. Maintenance and software updates to the boxes can delete shows and series. For this reason, I will typically make every effort to watch and delete my DVR'ed content within a 1-3 month time span. Keep us posted!
Satch