ant wrote:
Satch wrote:
ant wrote:
TWC-MelissaO wrote:The following LINK will provide instruction on how to enable/disable caller ID on your television. If you are still experiencing an issue after following the instruction included within the link, please contact us privately Here including your account number or the phone number associated with your account.
Melissa O.
TWC Community Forum Moderator
I don't see that "Caller ID" option on the DVR's TV screen. MsRayes said it is because of Charter Spectrum plans? Is that true?
Some questions Ant,
What city are you located?
When you press Settings on the remote, what does it show for options?
Do you have the update where when you turn the box on, a Quick Menu appears.
Do you have the Navigator Guide? Caller ID on TV is a part of that guide.
Also, new or swapped boxes can take up to 24 hours for Caller ID on TV to appear on TV.
Satch
LA County, but its local office is in OC. Settings button shows:
It should still be Navigator (Guide looks the same except Spectrum logo). The DVR is about 2.5 years old IIRC. When I turn on the DVR, I go directly to the last channel I left off when I turned it off.
It should still be Navigator (Guide looks the same except Spectrum logo). The DVR is about 2.5 years old IIRC. When I turn on the DVR, I go directly to the last channel I left off when I turned it off.Thanks Ant,
I wonder if your Dad, when he switched to a Spectrum Plan, somehow this messed up the codes for Digital Phone? Make sure you still have phone service on your account. I assume you still have Triple Play? (Cable, Phone, Internet.) I am also assuming that Caller ID was showing on TV before the change over to Spectrum billing?
Just out of curiosity, have you rebooted the box since the billing change-over? I would try that.
I would contact TWC-Spectrum as suggested above and say that your Caller ID is missing from Settings on your Guide. Shoot them a PM with your account information.
Satch