Re: DVR Box Not Recording

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nats79 wrote:

My DVR says it's at 100% but

1). it says there are no shows saved

2). it's not allowing me to record anything

3). I also cannot pause the tv

 

Any one else had a similar issue? I've rebooted x 3

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Hi Nats,

What is the make and model of your DVR box?  How long have you had the box?  When rebooting does not work, you will need to get a tech out so that he can troubleshoot.

You can save calling Customer Care by requesting a truck roll through  contacting our Direct Help Support team.  Send A PM with your name, address, phone number, and account number at this link.   Mention the above issues with your DVR.

Please have the Direct Help CSR put a signal and drop line test in the work order.  Box swaps will not solve bad signals, or line problems, and the on-site technician will need to check those issues first.  The tech will replace the DVR if needed.

Satch