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Re: Guide not working

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Don_Turner wrote:
Power cycling my Arris receiver - Friggen thing takes a week to boot up. There has to be a better receiver than this junk

Hi Don,

 

Are you talking about the set top box guide or one of the on-line mobile guides?  What is the model of your Arris box?  Those boxes are actually good with the newer models.  How long was the boot up?  A newer Arris, such as the DCX-3510M or six tuner DCX 3600-M  should only take about five minutes to boot up so that the clock shows on the screen.

 

If you are getting "Guide Not Available" errors a lot, or you are getting long boot times, you may have poor signal levels.  If that applies to you, I would get a tech out to check your signals and drop line.  Bad signals can affect boot up times.

 

Satch


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