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Re: Guide not available

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Sharid wrote:

This is the second day I am getting the "Guide not available " msg on my cable box...what is going on?


Greetings,

 

If this is the second consecutive day, it could be maintenance downtime or an upgrade.  I would recommend powering off your cable box and rebooting your converter.

 

If the problem is not resolved, or comes back, you may have a signal or line problem and would need to contact Spectrum for a signal and drop line test.  Your box is likely fine.  Guide data not loading is rarely related to the box, and is most often a signal issue, if an update is not involved.

 

Satch

 

Satch


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