da2357 wrote:I live in Portland, Maine and receive Spectrum TV/Internet locally. How and where can I send a letter to a technician’s supervisor to compliment the excellent technical support I received yesterday?
For fastest service,
Get a Twitter account or log into Twitter and follow @Ask Spectrum. Next, send a Direct Message (Private Message) and paste your above information into the PM. Give your account information including your address and phone number and account number Ask them to pull up the work order ticket from yesterday and the assigned tech's number. They should be able to contact that information, and pass your compliments along to his supervisor.
Satch
