MsRaye wrote:If not a new pole to box install, may have single channel traps, block filters in line removing some channels, or there could be excessive splitter loss, open ports, damaged coax, loose corroded connectors, etc.
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if one has internet and TV, post the modems signal level and error log pages and if it's on the same 2way splitter as the cable box.
Can you go to that channel? What exact message do you get?
Not subscribed, call Spectrum to add?
Channel not currently available, Try later?
Yes,
That could all be true, but we should wait for a response from the OP to see his service/package level to which he is subscribed. If not subscribed, he won't get the channels no matter how good his lines, boxes, or connections are.
Satch