Do both New Spectrum Guide/ODN Navigator Use the Same Guide Data?
Guys, Do both New Spectrum Guide and ODN/Navigator use the same guide listings data? By this, I mean Gracenote's guide data? If not, who is the listing provider for Spectrum Guide? For easy...
View ArticleRe: NASCAR series
wrote:Yes, this came up last year too. The problem is that whether the DVR will record depends totally on how the program is listed in the on-screen guide, which Spectrum buys from Gracenote, a 3rd...
View ArticleClik here to view.
ODN Guide Missing Cover Art on PPV Events in Keyboard Search
A Guide Bug to Report, For the past several months, the ODN Guide. (A.K.A Navigator) displays no cover art or ordering information on any B-button search results designed as an EVENT in the search...
View ArticleRe: on demand not available error HL1000 constantly on all boxes
wrote:We have reset all boxes several times and unplug them several times and still on demand is not avalible. been going on for 2 days now. Hello,Where are you located? (City, State, and Zip.)...
View ArticleRe: Spectrum remote ur5u-8780l turns receiver on and off
wrote:And what I mean is it sends the aux power signal twice, so each time it's activated it turns the reciever off and on, or on and and off depending whether I'm shutting down or starting up. Always...
View ArticleRe: Is there a way to check for rented movies before the new bill?
That would be a great feature addition! You can check "My Account" for account activity. But I think if you wanted the names of movies related to the amount charged, best bet is to call customer care....
View ArticleClik here to view.
Re: ODN Guide Missing Cover Art on PPV Events in Keyboard Search
wrote:A Guide Bug to Report, For the past several months, the ODN Guide. (A.K.A Navigator) displays no cover art or ordering information on any B-button search results designed as an EVENT in the...
View ArticleRe: Spectrum remote ur5u-8780l turns receiver on and off
wrote:Thanks, but I was hoping someone knew a way to work around my issue. I've been through all the codes when i set it up the other day, only 1 worked, it's not the remote batteries. Every function...
View ArticleRe: Email hacked Again
wrote:This is the 3rd time I can't log in to webmail because someone has changed my password. Is anyone else having an issue? The last 2 times I set a ridiculosly long and complicated password.We get...
View ArticleRe: Email hacked Again
wrote: wrote: wrote:This is the 3rd time I can't log in to webmail because someone has changed my password. Is anyone else having an issue? The last 2 times I set a ridiculosly long and complicated...
View ArticleRe: Email hacked Again
wrote:Thanx Satch,I'm using windows 10 and Firefox.I am going to get a gmail account. The only reason I hung onto this account is my business name is in my email address. It's not available on the...
View ArticleRe: Arris DVR keeps rebooting.
wrote:Last night my Arris DCX-3600-M started rebooting on it's own every hour or two. I turned on my system to check just now and right on cue it did it again! I did all the layman remedies on the...
View ArticleRe: Email hacked Again
wrote:Spectrum Email is a left over by-product of the now defunct TWC Road-Runner email system, which is about 20 years old, That should provide an indication of the age of email technology on...
View ArticleRe: POPHD, LOGO, H&IHD Not working
wrote:I live in high point,nc. I have dvr receiver Cisco 8742HDC. This past Sunday (2/16/2020) I had to switch out & get another box because other one died. Everything was working fine now pophd...
View ArticleRe: DVR without Connection
wrote:How long will I be able to watch the programs on my DVR without cable plugged in before it "times out" so to speak?Hello, It is critical that all cable boxes and DVR's remain plugged in to a...
View ArticleRe: Access Denied You do not have sufficient privileges for this resource....
wrote:I am getting the above message while trying to open my PMs, and I cannot send one.@SpectrumFriends, any suggestion?@SpectrumMods, please fix this. Or tell me that I am banned from using PM and...
View ArticleRe: Closed Caption stopped working on some channels
wrote:My cable box, an Explorer 8640HDC, recently stopped displaying closed captioning on some channels. Other channels are fine. Neighbors with Spectrum get closed captioning on channels I do not....
View ArticleRe: Closed Caption stopped working on some channels
wrote:Reboot fixed it. I didn't think it would be so simple. Thanks!Glad to help! You can mark this issue as "Solved" than it goes into our solutions database. Satch
View ArticleRe: NHL Center Ice Skipping
wrote:Concord / 28027,I only have one TV setup.The issue only occurs on a few Center Ice channels and no other stations. For Example 703 and 704 channels were having this issue last night. 700 - 702...
View ArticleRe: New world box dvr issues
wrote:I've had a New world box for a couple months now, and most features that I've had previously with the older box are now gone:1. No more on screen caller id.2. No "replay" button on remote.3. 6...
View Article