wrote: FYI, I just spoke with a differnt agent on the phone, He confirmed that there was a software update recently. He also confirmed that they removed that function from the remote in that update.
I suggest that everyone who wants to be able to use those buttons the way they used to call Spectrum and complain. The more complaints they receive the more likely they will restore that function.
Thank you Penney,
This is very helpful! Kudos to the agent that knew this information! Feedback is important so you can let Spectrum know that you would like the short-cut fast-forward and rewind features restored with the arrow buttons. You can also provide feedback about this feature 's removal by logging into Twitter (or getting a Twitter account) and following the @Ask Spectrum Page Title your Tweet, "Feedback" and than explain that you are disappointed with the removal of this feature in the latest software update to the Cable Box Guide. This helps Spectrum plan for new updates to their products and services.
Satch