wrote:
I'm not having trouble recording. I have DVR service. But when I record a TV show and in playback I cannot go fast forward
Hi Chuck,
Provided that the show is fully recorded, (the little red recording light is off on the DVR) you should be able to rewind and fast-forward its content. I would recommend a cold reboot of the box if the above applies to you. Power off the box and unplug it. Wait for about five minutes. Plug the box back in and allow it to reboot. Wait for a few minutes for any updates to download.
Next try to play back a recorded show and fast-forward the content. If you still can't do it, you may need a service call. Sometimes with new or swapped boxes, the Info bar does not fill in when fast-forwardeing. A reboot fixes this If you can't fast forward at all, following the cold reboot, you will need a service call.
Satch