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Re: How reliable is TWC Internet really?

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SenorOso wrote:

Not at all, I am paying for a 60mbs down and I only get 20mbs at any given time I might as well lower my plan and pay for 15 and save 60$.


Greetings,

 

If your modem is old, like five years or more, it could be a Doc Sis 2.0 or lower model.  You need a Dic Sis 3.0 modem to take advantage of the higher forthcoming speed upgrades.  If this applies to you and you rent a modem from TWC, call for a modem upgrade.  Try to request an Arris over a U-Bee modem, as the Arris are much better quality.  If you have a Wireless Router it should at least be Series N to get the best signals.

 

Are your Internet signals dropping?  In that case, get a tech out to check your main drop-line.  Weathering can corrode outside wiring over the years, causing Internet problems that can spread to all of your cable services if left unchecked.

 

Satch


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