Re: EXCELLENT Customer Service Rep
sallypumpkin wrote:Today I had the BEST customer service representative at Time Warner Cable. Her name is Maia and she is out of the SD office. She was amazing. I hope a supervisor reads this. I...
View ArticleRe: EXCELLENT Customer Service Rep
sallypumpkin wrote:Today I had the BEST customer service representative at Time Warner Cable. Her name is Maia and she is out of the SD office. She was amazing. I hope a supervisor reads this. I...
View ArticleRe: Enhance DVR = Loss of Features
AngieK wrote:We just moved and got the enhanced DVR when we transfered our service. I immediately noticed I could no longer set up series recording for all my favorite shows. On the old DVR I could...
View ArticleRe: Botnet Traffic
CherDash wrote:Hi, I got this e-mail tonight and I am wondering if this is legitimate. Thank you.: From: DonotReply@twcable.com To: Minibotl@sc.rr.com Subject: An Important Message from Time...
View ArticleRe: Numerous Channels not available since merger
jhf5 wrote:This should not be merger related, I am seeing all of the channels in the guide. Are you seeing the channels in the guide? or are you talking about over the top such as with a pc?Right,...
View ArticleRe: Cisco DVR
Er wrote:Twc Cisco DVR has been failing. TWC always just says replace. Problem. If you have to replace frequently and long ago that was never the case (in the past lasted years), what is the point of...
View ArticleRe: "Play All" option for recorded programs
JED wrote:When recording multiple TV shows such as a marathon; the TWC DVR does not porvide a "play all: option. In stead we are forced to play one episode at a time, then restart the next episode. I...
View ArticleRe: Numerous Channels not available since merger
jhf5 wrote:This should not be merger related, I am seeing all of the channels in the guide. Are you seeing the channels in the guide? or are you talking about over the top such as with a pc?Right,...
View ArticleRe: Numerous Channels not available since merger
ladywader wrote:I am in Seguin, Tx 78155. Sorry I didnt provide this previously.Thank you for this information, If a reboot of the boxes does not solve this issue, AND/OR the problem returns after the...
View ArticleRe: 4250 HDC "downgraded" features.
MsRaye wrote:no update last night so i pulled the plug for 15 minutes, plugged it back in and after the hour long update, the guide scroll is back working. TWC's server must have had caniptopns from...
View ArticleRe: Charter Spectrum Prices
dan580dan580 wrote:I would like to know if my cable rates will go up once Charter Spectrum takes over TWC. As it is now, I am paying more than I want to for cable and internet service! Does anyone know...
View ArticleRe: Intl calling
j66V wrote: Level 2 supposedly set my acct for intl calling. 40 minutes, Still doesn't work. Is there a Level 3?Greetings, You may need to wait for about six hours or so for the changes and codes...
View ArticleRe: Got a great tech
ranger797 wrote:We were having Problems with Our Internet service the tech that came out a supervisor Reuben Tech # 03180 was great he and another tech Arrived at 11:00Am, they tried all kinds of...
View ArticleRe: Charter Spectrum Prices
pfisterfarm wrote:Satch wrote None of this goes into effect until Charter completes the billing system formats to allow their pricing tiers to be in effect. (Between one to two years away it is...
View ArticleRe: On Demand not working
mluevano wrote:My DVR will not show on demand shows. Pick program and the program just looks pixilated. Tried reboot but still have problem. Any suggestions?Get TWC out for a signal check and drop...
View ArticleRe: How reliable is TWC Internet really?
SenorOso wrote:Not at all, I am paying for a 60mbs down and I only get 20mbs at any given time I might as well lower my plan and pay for 15 and save 60$.Greetings, If your modem is old, like five years...
View ArticleRe: Banner at bottom of screen
DSchroeder wrote:To my knowledge there is not but I will try to research it to see if I come up with anything.I remember when The Guide was first designed. (Called Navigator back than.) They put the...
View ArticleRe: How reliable is TWC Internet really?
DSchroeder wrote:By my own personal experience, I feel our newest Ubee, model 32CB, is our best model right now. It is currently the only one of our products to offer 802.11ac and since all of our...
View ArticleRe: $30 increase on bill dish here I come again!
ccrider2420 wrote:When I ordered my cable at the office I specifically asked what my bill would be. I was assured it would be $120 per month, there was nothing said about any promotional rate. Now I...
View ArticleSearch Listings Missing For Laff and Cozi TV
Dear TWC, For the last week or so in the Milwaukee Wisconsin division, program searches for shows on both Laff TV and Cozi TV do not show up either online or on the cable box search system. These are...
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