Guys,
Talking about this topic with customers over at the DSL Reports forum, but I want to make a topic over here. Disappointed that Spectrum no longer puts any notices on the billing statements or online about new channel additions or were to find them. This should be offered to subs whether on legacy TWC, legacy Charter, or Spectrum billing plans. Some say that Spectrum has notices in the paper, but who gets a paper anymore?
Best thing to do is add to the website, a TV Services a Channel Notifications link. We got two channels in Wisconsin, Newsy and Movies! I was only able to find them by searching the guide. No notices, nothing at all from Spectrum. The former TWC always had a site to where you could go for channel notifications. These should be brought back in the paper bills as well. "Put them in the "Spectrum News" section so that customers know what to expect. I strongly support this idea!
Satch
