Re: Ocap
wrote:So for the past week I’m trying to get assistance because both my cable boxes say ocap so after making several trips back and forth while working 2 jobs I’m told that I would be all set today...
View ArticleRe: New modem connected but no internet access
wrote:I just connected the new modem following the Easy Connect Kit instructions. After connecting my computer to the modem via Ethernet cable, I was able to connect to the new network name BUT I have...
View ArticleRe: Screen goes black when changing channel
wrote:I have an odd issue. Often when I change the channel, particularly when I use the previous channel flashback, the screen goes black. There is still audio and the banner, channel guide etc still...
View ArticleBring Back Channel Notifications in Bills and Online
Guys, Talking about this topic with customers over at the DSL Reports forum, but I want to make a topic over here. Disappointed that Spectrum no longer puts any notices on the billing statements or...
View ArticleRe: Screen goes black when changing channel
wrote:Thanks for the response. I already have the HD set for 1080i. I don't know if the problem is serious enough to warrant a service call. I notioced something else. When the screen is blank if I...
View ArticleRe: Display channel or time on DVR Box (Spectrum 201-T)
wrote:I just got a Spectrum 201-T Standard DVR Plus cable box. There is no channel or time display on the front face of the box. I don't see an option in any of the menu settings to turn on a...
View ArticleRe: Does not work often
wrote:Other than when they announced issues specifically with the servers (authentication would fail, even for standalone apps), the only connection I've been able to note is when there are channel...
View ArticleRe: Does not work often
wrote:Good catch on the system resource limitations. Perhaps they need more to thier warnings than just about needing Flash to work properly (note though they should probably look into going to HTML5...
View ArticleRe: Does not work often
wrote: wrote:What does this have to do with the Roku app? And does it explain why it won't work on multiple devices? I have reset the modem and it doesn't fix the issues. I just have to wait it out....
View ArticleRe: Can you use your own wireless router with Spectrum's GIG modem?
Hello, I am not an authority on this topic, but I did find some information: 1.) To get the faster speeds, you must change from a legacy TWC plan to a Spectrum plan.(You can never go back after this....
View ArticleRe: Can you use your own wireless router with Spectrum's GIG modem?
wrote:Hello everyone! The tech from Spectrum just left my house and the 1gbps speed is up and running with my Nighthawk AC1900 (R7000). Now, here's what we've discovered along the way: It was a...
View ArticleRe: Problem with changing channel first time each day with Technicolor HD box
wrote:When I first turn on the Technicolor HD box each day, I cannot change the channel for about a minute. A Please Wait message appears. After that, there is no problem even when I turnj off the...
View ArticleRe: Problem with changing channel first time each day with Technicolor HD box
wrote:What you describe is NOT normal. You do need to leave the Technicolor HD box plugged in to a powered outlet 24x7. If you don't, it has to reboot itself every time, and it will not receive the...
View ArticleRe: Switching to Spectrum? Help, please
wrote:Best to go into the local office.Guessing you are served from Florence's Bryson Rd. office also? Address should be on the back of your bill, just below the breakdown of your monthly charges.If...
View ArticleRe: Switching to Spectrum? Help, please
wrote:Thank you so much! I will definitely do that. The only channels I really care about are locals. I stream pretty much everything else, so I'm sure I could cut my TV package down. I have a FireTV...
View ArticleRe: Why is Road Runner email (web) so painfully slow!!!!!
wrote:Other forum readers will strongly recommend that you should switch over to any one of several "real" email providers and get rid of RoadRunner. Stand by for their comments! Echo this! Road...
View ArticleRe: Cable box
wrote:Why is tv saying “unknown status”Hi, Need more information to help. Some questions: 1.) Is this a new box or have you had it for awhile?2.) Same question for #1 regarding the TV?3.) Has the...
View ArticleRe: Picture Quality Degrading
wrote:I have been using Spectrum Choice for a couple of months and the service has been great. However the last couple of weeks the picture quality gets really bad for short periods of time and...
View ArticleRe: New Spectrum Phone Call Scam Found!
wrote:I add this here, because this specific scam is really a computer access/internet based scam, the method of attack starts as a phone phising attempt, but if they get into your computer, it...
View ArticleRe: MSNBC feed freezes for a couple seconds
wrote:Sorry, but if you were streaming via Roku or Fire, you'd be using an internet cable modem which uses a coax cable connection similar to a set-top box. There's always a few cable connectors...
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