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Re: Status code 227

 wrote:Have you tried reaching out to Jackee?Need a little more detail. Is this an internet code? On a website? On your TV? On your cable box? On your microwave?Agreed, We can't help without additional...

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Re: Out dated equipment

 wrote:These modern boxes are not available in the Terre Haute, Indiana market per Spectrum representative today. We converted to digital last week and so far things are a mess. We were told picture...

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Re: Someone is blocking Fox News.

 wrote:I have Fox and CNN. among others.  I can watch cnn all day but fox is constantly cutting out with some kind of rlp 1001 code.  does spectrum just hate fox?Greetings, Have you tried resetting the...

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Re: No wi-fi after loss of power

 wrote:I have their free modem and my own router. I have not had any issues with my wifi setup till we had a power outage. I thought lightening had killed my router. So I bought a C6300 all in one...

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Re: Pressing Left on remote no longer brings up menu on the STB/DVR

 wrote:My cable box got a software update today (possibly just an outage as it kept giving errors and calling Spectrum gavea recording that said there was some kind of outage in the area), but...

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Re: Pressing Left on remote no longer brings up menu on the STB/DVR

 wrote:When I press the guide button on the left of the remote it brings up the listed channels on the tv screen but I can no longer scroll through them.  It worked fine yesterday.Hi Deb, Do you have...

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Re: Metacritic "Info" is BROKEN

 wrote:Reposting because apparently Spectrum didn't like something I wrote in my last attempt. Let's try again... In deciding which movies to watch on my TimeWarner/Spectrum cable service, I'd press...

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Re: Metacritic "Info" is BROKEN

 wrote:Thanks, Satch, I have an Arris 3600.I'm in Los Angeles, CA 90094 (Playa Vista is the neighborhood).  ASup? No problems here in Wisconsin with Metacritic.  Ratings on pressing Info show different...

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Re: Pressing Left on remote no longer brings up menu on the STB/DVR

 wrote: wrote:When I press the guide button on the left of the remote it brings up the listed channels on the tv screen but I can no longer scroll through them.  It worked fine yesterday.Hi Deb, Do you...

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Re: How to increase my WiFi signal?

I agree, Purchase a router that is AC series.  This will give you the best dynamic signal range.  Remember to update the firmware and to change your administrative password for best security.  I...

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Re: Main Menu - Frequent Pop-up

 wrote:So I am not sure if this is just an anoying feature that can be turned off, or if this is an equipment issue.-The Main Side Menu (Watch TV, Guide, On Demand) just randomly pops up on the screen...

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Re: CALL blocking is inadequate

 wrote:Spectrum's call blocking is inadequate.  Spammers are easily spoofing your system by falsifying the incoming numbers, showing them to be within the local prefix.  When the number is blocked,...

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Re: Spectrum Mobile launched 6/30

 wrote:,  I wanted to tag you on this post, since you were asking about it a few weeks ago.   Thanks! My first question for reference to the new service.  Do you have to choose one of the mobile phones...

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Re: Spectrum Mobile launched 6/30

 wrote:,  Yes, the mobile phones listed ( Samsung / LG ) are the phones currently available.  In the near future, we will be adding options for Apple iPhones  and to bring your own device.   At this...

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Re: Main Menu - Frequent Pop-up

 wrote:Even just noticed it popping up and kicking me out of the setting screen.. Way worse now post cold boot processGreetings, Since the pop-up menu showing up on its own is getting worse, I would...

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Re: Main Menu - Frequent Pop-up

 wrote:I will schedule an appointment. I would hope to lean on the side of a bad box since I had a tech out here for the install and assume signal levels should have checked out OK at that time. Thanks...

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Re: Caller ID on TV Slow

 wrote:Over the past couple of weeks I've noticed that the caller ID on my TV doesn't come through until the phone has rung five or six times.  This has happened slowly starting with two to three rings...

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Re: Cable outage in NE Ohio

Yes, I was following this Ohio outage on the @Ask Spectrum page on Twitter.  Unfortunately, most of the time for an unexpected outage, the reps cannot give an Estimated Repair Time (ERT) because they...

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Re: Cannot record from remote cable boxes

 wrote:I had 5 x  and 1 x Arris DCX3600.  I had moved from a Uverse area into a TWC area.  I assumed that I would have multi-room DVR as I did with Uverse.  However, I cannot record from the...

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Re: Cannot record from remote cable boxes

 wrote:Are you a new customer? When did you activate service with TWC/Spectrum? Spectrum no longer supports WHDVR for new customers, only existing customers that already have it.Thank you Reds, I...

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