Guys,
Horrible experience on Thanksgiving Day try to find football games with the B-button search broken in Wisconsin! I am very upset with the Twitter people at Spectrum. I said, "This is a known problem with the B-button search on ODN Navigator boxes, and two techs said there is no problem with the boxes, lines, or guide." I said, "Having a tech out won't do anything." And they STILL wanted to send out a tech, which would have been a total waste of time! This is totally a 100% Guide problem on Wisconsin's head-end.
We need this fixed! Brookfield and Appleton/Green Bay are having the same problems. Techs can't fix this. The cloud-based B-button search on ODN needs updating in Wisconsin.
Satch