mlrevely wrote:
I don't think there are any real people answering the phones at TWC. Been on hold over three hours. Guess that don't want my money.
Are you getting the message,
"We are experiencing unusually high call volume, and recommend that you call back at a later time, or you can have us call you back when a rep is available?" (Or something similar to that?) I have never, eve,r had a three hour wait, nor would I wait that long. Usually, the call goes through with no more than a five minute wait time. Honestly, the most I have ever waited is about twenty minutes.
With a wait that long, I would try other options. Voicemail is supposed to activate when there is a major outage. What are you trying to do with this call? Try sending a PM to
Satch