wrote:
About ten minutes before I posted this, the box in my bedroom rebooted on its own. I checked the one in my living room and it did not. I could tell because that box showed the correct time on the front, whereas the bedroom box did the booting process (you know, the whole front panel display lighting up, then “boot”, then “OCAP”, etc.). Both boxes are Arris DCX3200-M models. What could cause this? I know it’s not a software or firmware update (I looked in the Guide Diagnostics to be sure), because both of my boxes would’ve rebooted if that were the case.
I’m in Los Angeles, CA (90024).
Hi Joey,
You're in LA. There were some serious Spectrum issues related to the two earthquakes and Spectrum had some data repairs that needed to be done to it's databases. I heard reports that there were some other areas of the country that were also affected by this. The network is huge.
One box may have had to do a diagnostic reboot relating to the same operational procedure that it would do if there was a software update. It could be a data sensitivity thing affecting one box but not the other. No need to worry unless the box starts repeatedly rebooting.
Satch