Mbgallant wrote:
Tech took 30 minutes trying to figure out how to get my screen back to normal. I tried several times to explain to him that I had already tried everything he asked me to do. He was obviously new as he spent long periods of time between comments reading the manual that didn't match the info displayed in my settings. I finally tried some things on my own and got a better picture size - no help to the tech. The fact that English was obviously not his first language only made the situation worse. This was a really basic question that shouldn't have taken 30 minutes only to end with me figuring out how to fix the problem myself. Please don't put people on the phones until they are ready to help customers.
Hello,
What exactly was the issue? Did you get this resolved?
Satch