Jayded0158 wrote:
Yup!! Exactly what we have been told! We have contacted phone support, chat support, and forum support!! All say everything's working great! We have been doing nothing but reporting. A tech is coming Tuesday to check our modem, because it can't be on your end.
Hi Jaded,
Have him check your signals and drop-line. I would contact Spectrum and ask them to put this in the work order. Give your account information and have him check those two things in addition to the modem. PM here with your account information and this request:
Just checking the modem may not be enough! Do you rent or own your modem? How old is it?
Satch