MsRaye wrote:Call them, threaten to cancel if they refuse to offer these channels or switch you back to TWC
The problem is the following:
You can't switch back to a legacy TWC plan if you move to a Spectrum plan, because those TWC codes are out of the system. For TV options with a Spectrum Plan, you can only move to the Choice, Silver, or Gold services.
Please enter the zip code for you area on Spectrum's Channel line up page, and review the changes in each plan before changing over from TWC/Brighthouse Networks to Spectrum. Note the following:
Channels that were TWC/BHN standards on Digital Variety Pass or Preferred TV are now ONLY available on Spectrum Gold.
There are about five to eight channels that one company doesn't have that the other one does and vce-versa. Even though Spectrum is now a blend of TWC/BHN/Charter services, think of the line-ups as two separate companies. Spectrum needs to be more up-front about the line-up changes if customers migrate to a Spectrum plan.
Satch