pav78 wrote:That clarifies things, So we (TWC customers) have had a "New Guide" for some time now, if I'm reading that right.
As it happens the Cyclic Reminders/Timers Problem seems to have been fixed on our existing (TWC) "New Guide". They seem to be working correctly after a recent re-boot.
The NEW GUIDE in the first post mentions that it does not offer reminders/timers in it's current version. Go Figure!!!
Right,
There are TWO Guides that can be classified as NEW:
Charter-Spectrum- Is starting to role out a cloud-based guide to selected Charter markets that were always legacy Charter and not TWC/BHN. It's what Charter started rolling out to markets BEFORE the Charter/ TWC/BHN merger to Spectrum. Eventually, Spectrum wants to mold Navigator into their cloud-based guide that Julia has provided a pinned link for us. But legacy TWC/BHN subscribers who just got converted to Spectrum will have the NEW Guide (a.k.a Navigator) on their qualifying boxes. (See below.)
TWC/Brighthouse Networks-Spectrum-If you are a former TWC/Brighthouse Networks customer migrated to Spectrum, your new Guide is called "The Guide" or Navigator, This is also a current cloud-based guide system that was developed back in 2006, Back than, it was pretty buggy and clunky. Navigator has improved tremendously over the years to a cloud-based guide developed by TWC/BHN. Navigator, on modern boxes, has some very modern feature sets, that some say is even better than Charter's new cloud based guide described above! (These boxes that carry modern Navigator in former TWC/BHN markets are: Arris, Samsung, Cisco/Technicolor models.)
There is a watered down version of Navigator for the older SA boxes, In contrast, legacy Charter systems have been using SARA, Passport, Moxi, and I-Guide systems. Their cloud-based guide is slowly being released. Some former TWC divisions also use I-Guide on the older boxes.
Satch