JD7 wrote:We just got a replacement DVR and I was able to setup recording on the web site, but it doesn't seem to work from the remote for the DVR. We go through the process of selecting a show, and choosing Yes to record series, but it never turns red on the guide.
Hi JD7,
Does your guide look like the one below?
https://www.timewarnercable.com/en/tv/features/new-guide.html
Try this test. Set up a show to record and answer yes. Now go to DVR List by pressing that button on the remote. I assume that nothing shows up in Scheduled Recordings? If so, try these steps:
- Reboot your cable box by going to Settings and selecting that option.
- Wait 10 minutes after the reboot and try to schedule a soon to be recorded show.
- If it plays back, you are all set, if not, Call Spectrum and ask them to reauthorize your DVR to your account. The DVR codes my not be active on your account. A call to Spectrum should fix this.
- If that does not work, a service call may need to be scheduled.
Satch
