JD7 wrote:this is a brand new box though. why should i have to reboot it already? Thats why I traded in my old dvr box. barely worked, was slow and had to reboot it all the time.
JD7,
Rebooting doesn't mean the box is bad. The boxes are network computers they sometimes need to be rebooted to link up to your account and to billing. Billing needs the codes on your DVR in order for it to work. You don't have to reboot if you don't want to do that,
However, I would call Spectrum and say that you need your DVR reauthorized to your account, because it's a brand new box and the record indicator is not going on when you set up a recording.
You should not have to reboot your box very often, only when something strange happens. I can't remember the last time that I rebooted my box. The other reason for reboots is for the box to get software updates from the network servers.
If you have the need to reboot a lot you could have a bad box. If you have a pixilated picture or blank screen, you need to set up a signal and drop line test. A swapped box won't solve bad signals. Did you just go to a Spectrum office to get this box, or did a tech install the box?
I think that the DVR codes are missing on your billing account, so you should call Spectrum and have then reauthorize your DVR.
Satch