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Re: Not getting all channels

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Heinzpickle57 wrote:
I have a Technicolor HD: Spectrum 101-T. I subscribe to HBO but cannot get the channels on this box.

Hi,

We need more information to assist:

 

1.) Are you on a TWC lineup or Spectrum Line up,?

 

2.) What is your package level to which you are subscribed?  For example, legacy TWC has service levels such as Preffered TV and Variety Pass.  Spectrum has Spectrum Choice, Silver, and Gold Packages.

 

3.) If you have only TWC Starter TV or Spectrum Select for your services.  Channels will be limited.  You would need to have the following to get most of the channels:

 

1.) TWC Preffered TV or Variety Pass OR

 

2.) Spectrum Digipack 1 and 2.  (Includes all the channels in Spectrum Silver and Spectrum Gold,  No premium movie channels.)

 

3.) Spectrum Silver includes about 175+ channels PLUS HBO, Showtime, and Cinamax

 

4.) Spectrum Gold.  Includes all the channels in Spectrum Silver plus additional premium movie channels.  (Encore, Starz.) Everything 200+ channels.

 

5.) TWC packages in #1 are for grandfather-claused legacy TWC customers only.  New customers must  take Digi Pack 1, or Digi Pack 2 or combine both, or a Spectrum Package.  Spectrum Select (I think about 75+ channels), Spectrum Silver (175+ channels) or Spectrum Gold. (200+channels.)

 

Review your statement to see what services you have.  Post back.  For more information about Spectrum Services, vist Spectrum's website, and enter your zip code for the channels and packages in your area.  You can also contact them on Facebook, or Twitter, or call them for questions or upgrades.  We need to know your service level/package level first.

 

Satch

 

 


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