Hi Spectrum,
Need this question answered for reference in helping other customers, and the latest updated information on this topic:
If you switch from a legacy TWC plan to a Spectrum plan can you keep Whole House DVR for the duration of life support for your Whole House DVR boxes?
My understanding is that once any part of your Whole House DVR or playback boxes break and you are no longer on a legacy TWC plan, you can't get Whole House DVR anymore. If you are on a legacy TWC plan with WHDVR, will Spectrum allow you to continue the service or not?
Finally, are there any plans for Spectrum to bring back Whole House DVR through ther new World Boxes? The ideal set up would be not just one or two DVR's with playback only client boxes, (The current legacy TWC WHDVR configuration.) But everyone gets DVR World boxes and each DVR has the ability to record and playback, (as well as pause_ any content in the home.
What is the latest on this? Does policy vary by division?
Satch