wrote: We are in Wisconsin between Appleon and Green Bay. Thanks for the info and keep me posted if you find a solution
Cdeer,
The other thing that can be done is get your neighbors and friends with Spectrum to report this issue by calling, and Spectrum know on social media. Just make everyone tells the rep, wherever it's reported:
"My Keyboard Search on my ODN guide, (you have to say ODN guide, to distinguish it from the New Spectrum Guide) when doing a B-button search, only picks up 50% or less of show titles. This is very frustrating because it makes it immensely difficult to find shows, and especially to find shows to DVR. We had techs out several times, and there is no problem confirmed by them with our boxes, lines, or signals. They say it's the guide."
The more people that complain about this, the higher that our Wisconsin division will prioritize this in getting this fixed. Right now, I think that our division knows, but it's not a high priority to them to fix it because "It's not like the search is completely down." (Which would than make it a big deal.)
I will say that this three week period of time is the longest it has been with this B-button search issue. Usually when the B-button search goes down like this, or is missing shows, it is fixed within a week.
Satch