Re: guide unavailable (stba-3101)?
wrote:It had been a while since I had been to a Spectrum location. The customer service people were very friendly and helpful. I thought they would ask me why I was exchanging my box. They did not....
View ArticleRe: Guide not working on all channels
wrote:My post giving a ticket number for others to reference was deleted. The CS supervisor gave me permission to post the ticket number here. Mods explain please.Hi 13,That would be interesting to...
View ArticleRe: Guide not working on all channels
wrote:I have to agree with 13 on this one.Deleting a post that was intended to be helpful to others comes off (at least to me) as censorship and refusal to address the issue at hand. A ticket number...
View ArticleRe: Power loss, boxes rebooted and stuck on Downloading Initial Application.....
wrote:Two days in a row now I had temp. power loss resulting in two cable boxes rebooting. Yesterday both boxes got stuck on L-11 after a reboot. A service rep sent a couple of refresh signals and...
View ArticleRe: Power loss, boxes rebooted and stuck on Downloading Initial Application.....
wrote: wrote:Two days in a row now I had temp. power loss resulting in two cable boxes rebooting. Yesterday both boxes got stuck on L-11 after a reboot. A service rep sent a couple of refresh signals...
View ArticleRe: New customer - Can't use my account - Error code
Hi, Remote access to Spectrum Account/TV/DVR/Internet and Voice (Phone) service generally takes between 48-72 hours for new subscribers. What Spectrum services do you have? Satch
View ArticleImportant Information About The Epix Channel.
Hey Guys, I have received word that the EPIX CHANNEL has chosen to go to a stand-alone service for $15.00 a month beginning on or after January 8th, 2019. This means that in some markets, it will no...
View ArticleRe: Downgrade
wrote:I’m thinking about getting rid of my TV & Phone Service but keep my internet. Do I still need my digital converter box?No,You would just return the box to Spectrum. Make sure you get a...
View ArticleRe: Guide not working on all channels
wrote:When I go to the guide and type in a show to find out when it is on so I can DVR it, there is no info on it and says "there are currently no matches for". (I know the show will be on that week...
View ArticleRe: Guide not working on all channels
wrote:We are in Wisconsin between Appleon and Green Bay. Thanks for the info and keep me posted if you find a solutionMetro Milwaukee (Brookfield here.) Zip is 53045. (As you'll see if you look at...
View ArticleRe: V number
wrote:One comment I read said it was from card services, I received the V numbers that were spoofing my own phone number. Several calls were from someone saying they were from microsoft (microsoft...
View ArticleRe: Intermittent outages - Don't know how to escalate
wrote: Our problem sounds identical to yours. If you have time could you share how you monitored your signal? Is that a piece of software or from the modem? Did the technician state what the problem...
View ArticleRe: Guide not working on all channels
wrote:We are in Wisconsin between Appleon and Green Bay. Thanks for the info and keep me posted if you find a solutionCdeer, The other thing that can be done is get your neighbors and friends with...
View ArticleRe: Searching doesn't find the titles, but Guide shows them!
wrote: wrote:The thread quoted by Satch has been marked solved, but the issue still exists for me. Is anyone else still having this problem? Did anyone have this problem solved?Yes, Satch and I are...
View ArticleRe: Anyone Have Picture Quality Issues When Watching Pro Football?
wrote:We have 200 Mbps internet, Spectrum TV Choice, an Asus RT-AC88. router, and a Roku Ultra 4660X player connected to the router via ethernet. When watching National Football League games, we...
View ArticleRe: RCI 22 remote and Samsung sound bar
The solution for this question is found here. (Used the search at the top.) https://forums.timewarnercable.com/t5/Equipment/RC122-remote-code-for-Samsung-sound-bar/m-p/117318 Satch
View ArticleRe: Searching doesn't find the titles, but Guide shows them!
Update, Ant, 13, and I all still have the same problems. B-button search not finding the titles on ODN keyboards on 75% of the shows, but they are in the system by selecting them the Time Grid Cells...
View ArticleRe: Important Information and Tips About The New Spectrum Guide.
Some Updates to Spectrum Guide From Reliable Source- At the end of November I got the September update in Rochester. I noticed the box behaving a little differently and checked and sure enough I was on...
View ArticleSearching doesn't find the titles, but Guide shows them!
Update, Ant, 13, and I all still have the same problems. B-button search not finding the titles on ODN keyboards on 75% of the shows, but they are in the system by selecting them the Time Grid Cells...
View ArticleRe: Searching doesn't find the titles, but Guide shows them!
wrote:, , , I wanted to follow-up on this issue. Rather than re-open or merge older and closed threads, I'm going to start a new thread using your last comment. As stated last week, the search...
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