Update,
Ant, 13, and I all still have the same problems. B-button search not finding the titles on ODN keyboards on 75% of the shows, but they are in the system by selecting them the Time Grid Cells and pressing Select to take info on a show or series.
I assume but am not sure that our mod team works out of the New York Office, not sure, apologize in advance if I am wrong, so when James got the report from the main tech guys that this issue was fixed, it was for his market only. (The mod team got a new version for their cities that fixes the B-search keyboard bug on ODN.)
The only thing is we didn't get the fix in any other markets. Updates can only come through automatic download pushes from Spectrum's servers. Manual reboots won't release them and it is done during the 12am to 6am Tueday overnight maintence window. (But any day is fair game for auto-updates.)
Typically update responses are East Coast, West Coast, South West, Midwest. This happens usually over a 1-4 month period. Wisconsin usually gets ODN updates about three weeks after Ohio. So if Spectrum is treating this as a regular update push, we may have this issue until the update is released according to normal schedule.
If however, they push this update as an emergency patch and high priority we could get this within weeks not months. Only the engineers know the priority level of an update. Emergency patches are more for to keep equipment working. The loss of a functionality like ODN Keyboard seach would probably be Medium priority at best.
Satch