MsRaye wrote:Get another dvr if a reset doesn't fix this, contact billing and demand a credit for DVR service not working. They may require you to swap out the DVR first.
I respectfully disagree,
I would say get the signals and drop line check out first, there could be a problem with the transmission relay of the guide data, which a swapped box will not solve if this is a signal or line problem. Get that checked by a tech first. Than, and only than, would I recommend a box swap if the signals are good and the drop line is good.
Satch